Services that turn marketing + ops into a system.
Choose one module or combine them into a full lead-to-revenue operating system.
A. Performance & Measurement (Google & Meta)
Paid Traffic Foundations (Google + Meta) Set up or restructure campaigns with clean objectives and a simple measurement model.
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Set up or restructure campaigns with clean objectives and a simple measurement model.
- Account/campaign structure aligned to objectives
- Baseline targeting + creatives/ad copy direction
- Conversion definitions + measurement plan
Tracking & Analytics Setup (GA4, GTM, Pixel/CAPI) Ensure leads, calls, WhatsApp clicks, bookings, and sales are tracked reliably.
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Ensure leads, calls, WhatsApp clicks, bookings, and sales are tracked reliably.
- GA4 + GTM implementation (or audit + fix)
- Core conversion events + testing
- Meta Pixel + (where feasible) CAPI wiring plan
Funnel & Cost-per-Result Reporting A clear view from ad → click → lead → booking → sale to guide spend and decisions.
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A clear view from ad → click → lead → booking → sale to guide spend and decisions.
- Simple funnel report and KPI definitions
- Weekly/monthly performance view
- Action list tied to funnel drop-offs
A. Advisory & Strategy (Systems)
Ops & Growth Diagnostic A focused review of your lead-to-revenue system: marketing, measurement, handoffs, and operational bottlenecks.
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A focused review of your lead-to-revenue system: marketing, measurement, handoffs, and operational bottlenecks.
- Bottleneck map (where leads/revenue leak)
- Tracking and funnel audit summary
- Priority fixes ranked by impact vs effort
Automation & Tech Roadmap A practical plan to reduce admin, tighten workflows, and futureproof the stack without overbuilding.
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A practical plan to reduce admin, tighten workflows, and futureproof the stack without overbuilding.
- Target stack (tools + integrations)
- 90-day rollout plan with milestones
- Automation backlog with owners + costs
Owner Independence & Exit-Readiness Systems, documentation, and reporting that reduce key-person risk so the business can run without the owner.
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Systems, documentation, and reporting that reduce key-person risk so the business can run without the owner.
- Key-person risk assessment
- Core SOPs + operating cadence
- Metrics pack (weekly/monthly) for control
B. Growth & Operations Systems
Lead-to-Booking / Lead-to-Job Systems Centralise leads and move them through a simple pipeline so nothing drops.
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Centralise leads and move them through a simple pipeline so nothing drops.
- Pipeline stages + ownership rules
- Lead capture → routing → follow-up workflow
- Basic SLA/response-time guardrails
Scheduling & Job/Session Operations Booking, attendance/completion, logging, and payment visibility in one workflow.
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Booking, attendance/completion, logging, and payment visibility in one workflow.
- Booking + confirmation flow
- Attendance/completion logging
- Ops dashboard (lightweight) for visibility
WhatsApp & Messaging Operations Shared inbox, templates, routing, and automation for faster and more consistent responses.
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Shared inbox, templates, routing, and automation for faster and more consistent responses.
- Templates + response playbooks
- Routing rules + tags/labels
- Automation hooks for follow-ups
C. Digital Ops Stack & Integrations
Digital Workspace Setup (Google Workspace + core tools) Practical file structure, access, comms patterns, and operational hygiene.
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Practical file structure, access, comms patterns, and operational hygiene.
- Folder structure + naming conventions
- Access control and roles
- Simple SOPs for day-to-day operations
Systems Integration & Automation Connect forms/CRM/accounting/calendar/WhatsApp so data moves automatically.
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Connect forms/CRM/accounting/calendar/WhatsApp so data moves automatically.
- Workflow map + automation plan
- Make/Zapier/Apps Script build
- Logging + error handling approach
Cloud Data & Analytics Lite Small, stable analytics setup (BigQuery/SQL + Power BI/Looker) without full enterprise transformation.
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Small, stable analytics setup (BigQuery/SQL + Power BI/Looker) without full enterprise transformation.
- Minimal warehouse model (lite)
- Core tables/views and refresh approach
- Light BI layer for decision-making
D. Data & BI Solutions (Data-heavier teams)
Financial Data Reconciliations Tie-outs and variance logic across systems so reporting matches reality faster.
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Tie-outs and variance logic across systems so reporting matches reality faster.
- Reconciliation logic and exceptions view
- Variance tracking approach
- Repeatable monthly/weekly process
Dashboards & Reporting Layers Trusted KPIs and operational views backed by clean models.
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Trusted KPIs and operational views backed by clean models.
- Metric definitions + single source logic
- Dashboard build (Power BI/Looker)
- Documentation + handover
Technical Due Diligence Lite Rapid review of a company’s ops/data stack for risks, fragilities, and quick wins (investors/acquirers).
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Rapid review of a company’s ops/data stack for risks, fragilities, and quick wins (investors/acquirers).
- Risk/fragility assessment
- Quick wins and roadmap
- Priority fixes list
E. AI-Assisted Processes & Knowledge Ops
AI Knowledge Assistants (internal) SOPs/FAQs/policies turned into usable internal assistants.
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SOPs/FAQs/policies turned into usable internal assistants.
- Knowledge structure + ingestion plan
- Assistant behaviour rules (guardrails)
- Iteration loop for accuracy
AI-assisted Support Replies Drafting and summarisation for WhatsApp/email/chat with human approval.
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Drafting and summarisation for WhatsApp/email/chat with human approval.
- Reply templates + tone rules
- Human-in-the-loop approval flow
- Escalation rules
AI Workflow Helpers Summaries, structured notes, internal reporting helpers. Assistive, integrated, guarded.
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Summaries, structured notes, internal reporting helpers. Assistive, integrated, guarded.
- Workflow definitions
- Outputs/specs (notes, summaries, reports)
- Access + safety controls
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