Keystone
Services

Services that turn marketing + ops into a system.

Choose one module or combine them into a full lead-to-revenue operating system.

A. Performance & Measurement (Google & Meta)

Paid Traffic Foundations (Google + Meta)

Set up or restructure campaigns with clean objectives and a simple measurement model.

Deliverables
  • Account/campaign structure aligned to objectives
  • Baseline targeting + creatives/ad copy direction
  • Conversion definitions + measurement plan
Best for
New accounts Messy accounts Scaling with control
Tracking & Analytics Setup (GA4, GTM, Pixel/CAPI)

Ensure leads, calls, WhatsApp clicks, bookings, and sales are tracked reliably.

Deliverables
  • GA4 + GTM implementation (or audit + fix)
  • Core conversion events + testing
  • Meta Pixel + (where feasible) CAPI wiring plan
Best for
Running ads without trustable data Lead gen Ecommerce-lite
Funnel & Cost-per-Result Reporting

A clear view from ad → click → lead → booking → sale to guide spend and decisions.

Deliverables
  • Simple funnel report and KPI definitions
  • Weekly/monthly performance view
  • Action list tied to funnel drop-offs
Best for
Teams needing clarity Budget allocation decisions

A. Advisory & Strategy (Systems)

Ops & Growth Diagnostic

A focused review of your lead-to-revenue system: marketing, measurement, handoffs, and operational bottlenecks.

Deliverables
  • Bottleneck map (where leads/revenue leak)
  • Tracking and funnel audit summary
  • Priority fixes ranked by impact vs effort
Best for
Founders needing clarity Stalled growth Before scaling spend
Automation & Tech Roadmap

A practical plan to reduce admin, tighten workflows, and futureproof the stack without overbuilding.

Deliverables
  • Target stack (tools + integrations)
  • 90-day rollout plan with milestones
  • Automation backlog with owners + costs
Best for
Admin-heavy teams Manual handoffs Scaling operations
Owner Independence & Exit-Readiness

Systems, documentation, and reporting that reduce key-person risk so the business can run without the owner.

Deliverables
  • Key-person risk assessment
  • Core SOPs + operating cadence
  • Metrics pack (weekly/monthly) for control
Best for
Founder-led businesses Succession gaps Operational maturity

B. Growth & Operations Systems

Lead-to-Booking / Lead-to-Job Systems

Centralise leads and move them through a simple pipeline so nothing drops.

Deliverables
  • Pipeline stages + ownership rules
  • Lead capture → routing → follow-up workflow
  • Basic SLA/response-time guardrails
Best for
Service businesses High enquiry volume Multi-channel leads
Scheduling & Job/Session Operations

Booking, attendance/completion, logging, and payment visibility in one workflow.

Deliverables
  • Booking + confirmation flow
  • Attendance/completion logging
  • Ops dashboard (lightweight) for visibility
Best for
Appointment/session businesses Recurring bookings
WhatsApp & Messaging Operations

Shared inbox, templates, routing, and automation for faster and more consistent responses.

Deliverables
  • Templates + response playbooks
  • Routing rules + tags/labels
  • Automation hooks for follow-ups
Best for
WhatsApp-heavy lead gen Support + sales teams

C. Digital Ops Stack & Integrations

Digital Workspace Setup (Google Workspace + core tools)

Practical file structure, access, comms patterns, and operational hygiene.

Deliverables
  • Folder structure + naming conventions
  • Access control and roles
  • Simple SOPs for day-to-day operations
Best for
Growing teams Operational cleanup
Systems Integration & Automation

Connect forms/CRM/accounting/calendar/WhatsApp so data moves automatically.

Deliverables
  • Workflow map + automation plan
  • Make/Zapier/Apps Script build
  • Logging + error handling approach
Best for
Manual admin overload Reducing lead leakage
Cloud Data & Analytics Lite

Small, stable analytics setup (BigQuery/SQL + Power BI/Looker) without full enterprise transformation.

Deliverables
  • Minimal warehouse model (lite)
  • Core tables/views and refresh approach
  • Light BI layer for decision-making
Best for
Teams outgrowing Sheets Reliable reporting needs

D. Data & BI Solutions (Data-heavier teams)

Financial Data Reconciliations

Tie-outs and variance logic across systems so reporting matches reality faster.

Deliverables
  • Reconciliation logic and exceptions view
  • Variance tracking approach
  • Repeatable monthly/weekly process
Best for
Finance ops Multi-system reporting
Dashboards & Reporting Layers

Trusted KPIs and operational views backed by clean models.

Deliverables
  • Metric definitions + single source logic
  • Dashboard build (Power BI/Looker)
  • Documentation + handover
Best for
Leadership visibility Ops performance tracking
Technical Due Diligence Lite

Rapid review of a company’s ops/data stack for risks, fragilities, and quick wins (investors/acquirers).

Deliverables
  • Risk/fragility assessment
  • Quick wins and roadmap
  • Priority fixes list
Best for
Investors Acquirers Pre-scale audits

E. AI-Assisted Processes & Knowledge Ops

AI Knowledge Assistants (internal)

SOPs/FAQs/policies turned into usable internal assistants.

Deliverables
  • Knowledge structure + ingestion plan
  • Assistant behaviour rules (guardrails)
  • Iteration loop for accuracy
Best for
Internal enablement Reducing repeated questions
AI-assisted Support Replies

Drafting and summarisation for WhatsApp/email/chat with human approval.

Deliverables
  • Reply templates + tone rules
  • Human-in-the-loop approval flow
  • Escalation rules
Best for
Support teams Sales assistants
AI Workflow Helpers

Summaries, structured notes, internal reporting helpers. Assistive, integrated, guarded.

Deliverables
  • Workflow definitions
  • Outputs/specs (notes, summaries, reports)
  • Access + safety controls
Best for
Ops teams Management reporting

How we work

Diagnose
Clarify objectives, constraints, and current stack.
Design
Map the system: tracking, workflows, ownership, and KPIs.
Build
Implement with a focus on reliability and clarity.
Run
Operate with reporting + iteration to improve outcomes.

Not sure what you need?

Describe your business and where it’s breaking. We’ll recommend the smallest system that solves it.

Contact us